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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candace Schilling

June 23, 2026

5  out of  5
rating by Candace Schilling
"Agent Ben True and his team provide the kind of old-fashioned Good Neighbor service that makes it easy to choose State Farm. Whether a call has been about bad news like an accident or good news like buying a vehicle, the information, options and answers are quick and helpful. Ben's voice is familiar, as he is just as likely to pick up the phone as a team member. This review is informed by multiple years of consistent, friendly service."
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Teila Kyle

June 4, 2026

5  out of  5
rating by Teila Kyle
"Mrs. Lisa is wonderful she went above and beyond to help me ."
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Amy Martin

June 3, 2026

5  out of  5
rating by Amy Martin
"Drew is awesome!"
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Arlesia Lett

June 2, 2026

4  out of  5
rating by Arlesia Lett
"Great customer service! The representative (Lisa) was friendly, helpful, and answered all of my questions. The process was quick and easy, and I felt well taken care of. Highly recommend!"
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Rhonda Kent

May 26, 2026

5  out of  5
rating by Rhonda Kent
"I called with a situation needing insurance on a vehicle and Lisa was the absolute best at helping me! She was very knowledgeable about my particular situation and very helpful in getting things taken care of for me!!"
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Greg Lively

April 22, 2026

5  out of  5
rating by Greg Lively
"Lisa is great to work with. Always very responsive and helpful."
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John Lowe

April 2, 2026

5  out of  5
rating by John Lowe
"Fast curtious. Outstanding people I would recommend them for anyone"
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Clinton Carr

March 31, 2026

5  out of  5
rating by Clinton Carr
"The Ben True office excels in delivering State Farm's services with exceptional quality. The staff consistently provides reliable, prompt communication and top-notch services."
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Melinda Shaffer

March 15, 2026

5  out of  5
rating by Melinda Shaffer
"Parker @ Ben True State Farm was so awesome in getting our quotes for car/home insurance. We have been in the process of coming over to State Farm for quite sometime and today the whole process was a success! My family and I look forward to being a part of the State Farm family!"
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Tasha Christian

February 20, 2026

5  out of  5
rating by Tasha Christian
"Friendly and professional people who take care of your car insurance needs in a timely manner. They have great rates too!"
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Peggy Eason

December 11, 2025

5  out of  5
rating by Peggy Eason
"Lisa was kind and prompt in handling what I needed."
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Holly Meyers

November 6, 2025

5  out of  5
rating by Holly Meyers
"Ben True - State Farm has been nothing short of incredible since day one. They always ask questions to ensure I’m getting the coverage I need and look for ways to help me get the best value! Everyone I speak with is friendly and extremely helpful! I highly recommend them!"
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Yancey Williams

October 30, 2025

5  out of  5
rating by Yancey Williams
"Ms. Lisa, with State Farm, was professional and courteous when assisting me with payments and Insurance paperwork!!! Her work ethic is greatly appreciated. Yancey Williams (Birmingham, Alabama)"
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Scott Monnett

October 21, 2025

5  out of  5
rating by Scott Monnett
"Always very helpful and responsive to questions we have or changes we need made to our policies."
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Misti Thompson

October 17, 2025

5  out of  5
rating by Misti Thompson
"I’ve been with Ben True State Farm since 2020 & everyone has been a delight. I would highly recommend their branch."
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Tamekia Mayes

October 7, 2025

5  out of  5
rating by Tamekia Mayes
"Excellent Service Every Time!
I’ve had a great experience with State Farm. Dawson is a wonderful representative — always friendly, patient, and quick to help with any questions I have. Anytime I call, everyone on the team is kind, professional, and makes me feel valued. I’m very happy with their service and highly recommend them to anyone looking for dependable insurance and great customer care!"
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Jesse Knight

September 24, 2025

5  out of  5
rating by Jesse Knight
"She was very helpful in getting things back in order"
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Rachelle stott

September 20, 2025

5  out of  5
rating by Rachelle stott
"Every call I make to Ben True's team is always easy, pleasant, and handled quickly!"
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Dennis McDaniel

September 19, 2025

5  out of  5
rating by Dennis McDaniel
"Its was an amazing experience. Lisa got our insurance from $500 down to less than $200. Thank you lisa!!!"
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Jacqueline Moore

September 18, 2025

5  out of  5
rating by Jacqueline Moore
"EVERYTHING WAS HANDLED IN A PROFESSIONAL WAY."
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Tiffany Myers

September 11, 2025

5  out of  5
rating by Tiffany Myers
"Best experience with an insurance company ever!! Super fast and friendly!!"
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Jerry Smith

September 9, 2025

5  out of  5
rating by Jerry Smith
"Great"
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Catherine McLaughlin

September 2, 2025

5  out of  5
rating by Catherine McLaughlin
"The Agent (s) at this location is very friendly and knowledgeable in regards to what is needed and they get the information to you in a speedy manner .."
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Andrew Estes

July 18, 2025

5  out of  5
rating by Andrew Estes
"Dawson was super helpful and knowledgeable about the insurance for my vehicle, would definitely recommend him for all your car insurance needs!!"
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Terri Horton

July 2, 2025

5  out of  5
rating by Terri Horton
"Dawson has been amazing to work with. He takes his time and ask you questions so that you get exactly the insurance and coverage you need. He isn’t pushy. He is very professional and we will definitely be dealing with him for all
Our insurance needs."