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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Avree Parrish

August 21, 2026

5  out of  5
rating by Avree Parrish
"Dawson was absolutely amazing to work with! He was so helpful, friendly, and made the whole process quick and easy. You can tell he genuinely cares about his customers. Highly recommend Dawson and State Farm!"
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Christopher Wheaton

August 21, 2026

5  out of  5
rating by Christopher Wheaton
"Sat down with Dawson Horton and had a great conversation regarding life insurance. Covered all of the basics regarding benefits of life insurance and payouts. Would do business with him again."
We responded:
"Thanks for the great review, Christopher. We appreciate your trust in us for your life insurance needs. "
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Payton Hays

August 21, 2026

5  out of  5
rating by Payton Hays
"If I ever need help, checking into an issue or updating my policy, these people are amazing and will always have your back"
We responded:
"Wow, thanks so much Payton. Reviews like this keep us going. "
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joe swing

August 21, 2026

5  out of  5
rating by joe swing
"Dawson was able to get me a great rate and made the process simple"
We responded:
"So glad to hear, Joe. Thanks for the vote of confidence "
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jorge joshua skcot

August 21, 2026

5  out of  5
rating by jorge joshua skcot
"Mr Dawson was great to work with, I originally changed form Progressive after being there for 5 years my prices kept going up, he was pretty helpful with all the questions I had, he was also able to beat their price while keeping higher coverage, really recommend working with this kid, really patient and great communicator."
We responded:
"We appreciate the great review! Glad you were able to save some on your insurance "
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Dawson Horton

August 21, 2026

5  out of  5
rating by Dawson Horton
"Every person who works here has been great. Customer service is amazing and pricing has been awesome. I couldn’t ask for a better agent!"
We responded:
"Thanks for vote of confidence. "
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Dawson Horton

August 21, 2026

5  out of  5
rating by Dawson Horton
"Every person who works here has been great. Customer service is amazing and pricing has been awesome. I couldn't ask for a better agent"
We responded:
"Thanks Dawson for the 5 stars. "
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Rebecca Garrick

August 20, 2026

5  out of  5
rating by Rebecca Garrick
"Ben and Lisa have been so sweet, and so easy to work with. When my old insurance tried to all but double my rate, Ben and Lisa helped keep my rate affordable. 10/10, would recommend"
We responded:
"Thank you Rebecca. We are so happy to be able to take care of your insurance needs. "
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Brandi Alexander

July 15, 2026

5  out of  5
rating by Brandi Alexander
"Dawson has been a pleasure to work with. Very professional and prompt in response. I was not pushed into make a quick decision and was given options to suit my personal needs."
We responded:
"Brandi, we are excited to have you onboard with us. So glad to hear you had a great experience with Dawson. "
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larry strickland

July 10, 2026

5  out of  5
rating by larry strickland
"State farm has great to work with and the people in the office is so nice and understanding I really appreciate them so much
Always there for you when you need them !!"
We responded:
"Thank you for your great review, Larry. We appreciate you and thankful for your trust in us. "
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Candace Schilling

June 23, 2026

5  out of  5
rating by Candace Schilling
"Agent Ben True and his team provide the kind of old-fashioned Good Neighbor service that makes it easy to choose State Farm. Whether a call has been about bad news like an accident or good news like buying a vehicle, the information, options and answers are quick and helpful. Ben's voice is familiar, as he is just as likely to pick up the phone as a team member. This review is informed by multiple years of consistent, friendly service."
We responded:
"Thank you so much for the kind words Candace. We are honored to take care of you and look forward to doing it for years to come. "
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Teila Kyle

June 4, 2026

5  out of  5
rating by Teila Kyle
"Mrs. Lisa is wonderful she went above and beyond to help me ."
We responded:
"Thank you for the great review. Lisa always does a great job taking care of our policyholders. "
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Amy Martin

June 3, 2026

5  out of  5
rating by Amy Martin
"Drew is awesome!"
We responded:
"Thanks Amy, We think Drew does a great job as well."
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Arlesia Lett

June 2, 2026

4  out of  5
rating by Arlesia Lett
"Great customer service! The representative (Lisa) was friendly, helpful, and answered all of my questions. The process was quick and easy, and I felt well taken care of. Highly recommend!"
We responded:
"Thank you for the great review, Arlesia. We greatly appreciate you. "
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Rhonda Kent

May 26, 2026

5  out of  5
rating by Rhonda Kent
"I called with a situation needing insurance on a vehicle and Lisa was the absolute best at helping me! She was very knowledgeable about my particular situation and very helpful in getting things taken care of for me!!"
We responded:
"Rhonda, we are so glad to hear about the positive experience with our office. Thank you for sharing that. Lisa is the best, she goes above and beyond to help people everyday. "
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Greg Lively

April 22, 2026

5  out of  5
rating by Greg Lively
"Lisa is great to work with. Always very responsive and helpful."
We responded:
"Thank you for taking the time to review our office. We appreciate your business. "
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John Lowe

April 2, 2026

5  out of  5
rating by John Lowe
"Fast curtious. Outstanding people I would recommend them for anyone"
We responded:
"Thank you for the awesome review, John. "
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Clinton Carr

March 31, 2026

5  out of  5
rating by Clinton Carr
"The Ben True office excels in delivering State Farm's services with exceptional quality. The staff consistently provides reliable, prompt communication and top-notch services."
We responded:
"Clinton, thank you for taking the time to review our office. We love hearing you have had an exceptional experience with us. "
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Melinda Shaffer

March 15, 2026

5  out of  5
rating by Melinda Shaffer
"Parker @ Ben True State Farm was so awesome in getting our quotes for car/home insurance. We have been in the process of coming over to State Farm for quite sometime and today the whole process was a success! My family and I look forward to being a part of the State Farm family!"
We responded:
"Hello, Melinda! We're thrilled to hear that Parker effectively assisted you with obtaining car and home insurance quotes. Your successful transition to State Farm is greatly appreciated, and we're excited to welcome you and your family into our Ben True State Farm community!"
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Tasha Christian

February 20, 2026

5  out of  5
rating by Tasha Christian
"Friendly and professional people who take care of your car insurance needs in a timely manner. They have great rates too!"
We responded:
"Tasha, thank you for taking the time to leave a review for our office. "
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Peggy Eason

December 11, 2025

5  out of  5
rating by Peggy Eason
"Lisa was kind and prompt in handling what I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Holly Meyers

November 6, 2025

5  out of  5
rating by Holly Meyers
"Ben True - State Farm has been nothing short of incredible since day one. They always ask questions to ensure I’m getting the coverage I need and look for ways to help me get the best value! Everyone I speak with is friendly and extremely helpful! I highly recommend them!"
We responded:
"Thank you for such a kind review, Holly. We are thrilled to be able to take care of you for your insurance needs. "
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Yancey Williams

October 30, 2025

5  out of  5
rating by Yancey Williams
"Ms. Lisa, with State Farm, was professional and courteous when assisting me with payments and Insurance paperwork!!! Her work ethic is greatly appreciated. Yancey Williams (Birmingham, Alabama)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Monnett

October 21, 2025

5  out of  5
rating by Scott Monnett
"Always very helpful and responsive to questions we have or changes we need made to our policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Misti Thompson

October 17, 2025

5  out of  5
rating by Misti Thompson
"I’ve been with Ben True State Farm since 2020 & everyone has been a delight. I would highly recommend their branch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "